Reliability Operations, Reimagined

Monitor faster, resolve smarter, and show trust in real time.

Alertum combines uptime checks, incident response, escalation routing, and status communication in one visual command center so teams move from signal to action without context switching.

Create Workspace Explore Platform

Latency p95 142ms

Error intake synced

Escalation sla 99.4%

Status page green

Live Reliability Pulse

Global Service Health

Uptime

99.97%

api-gateway

Recovered · 2m ago

checkout-flow

Investigating · 6m ago

worker-jobs

Stable · 9m ago

Monitoring types

Website, API, SSL, Ping, TCP

Incident severities

Critical, High, Medium, Low

Incident states

Open, Acknowledged, Resolved, Reopened

Analytics windows

1h, 24h, 7d, 30d, 365d

Native integrations

Chat, webhook, and API channels

Plans

Free, Solo, Team, Business

Platform Modules

Visual Coverage Across Reliability Work

Open module deep dive

Monitors

Track website availability, API health, SSL expiration, ICMP reachability, and TCP port availability.

Status code, response-time, and payload assertions
Flexible check intervals and failure/recovery thresholds

Faster outage detectionConsistent endpoint health baselines

Incidents

Detect, classify, and resolve incidents from monitoring failures, integrations, and journey errors.

Severity levels and assignment workflows
Automatic and manual grouping support

Lower alert noiseClear ownership during incidents

Heartbeats

Confirm cron jobs, workers, and scheduled tasks by expecting pings within interval + grace windows.

Missed heartbeat detection
Dedicated ping endpoint per heartbeat

Early job-failure visibilityReduced silent data pipeline failures

Synthetic Journeys

Run multi-step synthetic flows to validate end-to-end user journeys, not only single endpoints.

HTTP, assert, and wait steps
Frequency and max-duration controls

Business-flow verificationRoot-cause clues for user-impacting issues

Status Pages

Publish service health externally with dedicated status pages linked to selected monitors.

Public and private visibility modes
Monitor and incident communication surface

Higher customer trustLower inbound support load

Maintenance Windows

Schedule planned downtime, set clear windows, and communicate expected impact in advance.

Upcoming, active, and completed state handling
Duration-aware maintenance timeline

Predictable change windowsReduced false-positive incident noise

On-Call Scheduling

Manage rotation schedules and maintain 24/7 ownership for incident response.

Current and next on-call visibility
Weekly timeline and rotation forecasting

Always-defined respondersStronger escalation reliability

Escalation Policies

Define structured, multi-level routing with timed delays and channel-based notification steps.

Targets: users and on-call schedules
Channels include Email, Slack, PagerDuty, Webhook, SMS, and phone call

Less manual pagingConsistent incident response paths

Integrations + Error Intake

Connect Alertum to chat tools, webhooks, APIs, and ingest app errors directly as incidents.

Team API key based ingestion endpoint
Payload context: project, service, environment, group

Unified alert distributionFaster triage from app-level events

Incident Orchestration

Signal to Resolution Timeline

1. Detect

Monitors, heartbeats, journeys, and integrations create incident signals.

Owner: Monitoring systemOutput: New incident with source context

2. Qualify

Teams set severity, group related incidents, and assign ownership.

Owner: First responderOutput: Prioritized and scoped incident

3. Route

Escalation policy levels notify users, schedules, and integration channels.

Owner: Escalation engineOutput: Right people notified at the right time

4. Resolve

Responders coordinate actions, update status, and verify recovery.

Owner: On-call and service ownersOutput: Incident resolved with timeline history

5. Communicate

Status pages and maintenance context communicate customer-facing updates.

Owner: Operations and supportOutput: Transparent external communication

Read full operations model

Governance and Access

Security by Design

Roles

Granular Access

Identity

Password + 2FA

Coverage

24/7 Response

Role-based team access with Editor, Administrator, and Consultant roles

Account security settings with password management and optional two-factor authentication

Audit logs, incident exports, and reporting features based on plan entitlements

Private and white-label status page capabilities available by plan

Granular escalation target management (users and on-call schedules)

Error Intake Context

status, message, project, service, environment, group, severity, details.

Integration Catalog

Native Connectors

Start with your workspace

Slack

Chat

Incident updates in channels

Google Chat

Chat

Team space notifications

Chat

Mobile-first alert delivery

Discord

Chat

Operational notification rooms

Teams

Chat

Microsoft ecosystem alerting

Webhook

Custom event routing

Splunk

Api

Event analytics and search

Pushbullet

Chat

Device and channel pushes

Pushover

Chat

Real-time app notifications

New Relic

Api

Alert ingestion via webhook

Plan Structure

Scale by Team Maturity, Not Guesswork

Compare all plans

Free

Launch monitoring fundamentals

1 included

Best for: New projects and initial reliability setup

Core monitoring and incident workflows
Single-team baseline for early-stage operations
Upgrade path into deeper reliability tooling

Solo

Paid plan for individual operators

1 included, +EUR 6 per extra seat

Best for: Independent operators and small workloads

Expanded operational limits over Free
Designed for single-operator ownership
Additional team seats available with per-seat pricing

Team

Popular

Cross-team operational coordination

3 included, +EUR 7 per extra seat

Best for: Growing teams with production ownership

Shared incident workflows across teammates
Error Intake capability for direct event ingestion
Greater scale for monitors, integrations, and reporting

Business

Advanced reliability operations

5 included, +EUR 8 per extra seat

Best for: Critical services and larger operations teams

On-call scheduling and enterprise response coordination
Highest capacity for teams and advanced features
Built for mature, always-on service organizations

Plan Feature Matrix

Every row below is loaded from backend plan configuration and marked with tick/X by plan.

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Detail Pages

Go Deeper Into Each Operating Layer

Platform Overview

Understand all product modules, their responsibilities, and expected outcomes.

Monitoring, incidents, and status communication
Capabilities by operational domain

Open page

Operations Model

See how Alertum supports responders from first signal to customer communication.

Incident lifecycle and ownership
Runbook-oriented response patterns

Open page

Integration Ecosystem

Review all native integrations, categories, and error intake structure.

Chat, webhook, and api channels
Payload fields and escalation channels

Open page

Security and Access

Review governance controls, account security, and team access patterns.

Roles and permissions
2fa, auditability, and visibility controls

Open page

Final Layer

Operate Reliability with One Visual Command Center

Build one shared workflow for monitoring, incidents, escalations, and customer trust communication.

Create Your Alertum Workspace Review Plans and Limits